FAQ's

Unfortunately it is not possible to edit an order after it has been placed.

Any freshly baked products cannot be ammended in store, however for all other non-perishables staff can try to assist & ammend where possible in store.

Any freshly baked products are non-refundable and you cannot cancel.

Any non-perishables to cancel and organise a refund please email.

Our food is freshly made, to order, and is not kept overnight. If you don't collect your order we won't be able to refund it

Please try to email as soon as possible if you can't make your slot time so staff can delay preparations. We will try accommodate and change in time - latest collection time slot closes at 3:30pm

We are unable to make changes to products to cater to specific requirements. All allergens are specified. Please also note, we have a small kitchen & cannot guarantee that there is no risk of cross-contamination.

Yes! There is an option to put a collectors name in the checkout and please bring order email/confirmation when collecting to avoid any confusions.

Unfortunately we don't have gift cards for use online. We do sell gift cards in store for use in store.

Bare with us, we are working on bringing this online for you...

Because food is made to order by hand, bakers need notice for large quantities, before making any large orders please email

click & collect is created to pre-order, to get you the exact products you require, this requires pre-payment

We're afraid that we don't have a slicer... yet. Watch this space.

Please bring your order email with you in shop and staff will go through with you upon collection to make sure everything is handed over. However, if something slips through the gap for some reason, please speak to a member of staff or email us - we will either correct the mistake or organise a refund.

In the case of a shortage from our suppliers we will try offer a suitable substitution.

If you're not happy with a product, have questions or concerns then please email us